Shipping Policy
Greetings from Ryanth.
Our mission is to provide you with a refined and elegant experience when selecting your perfect dress. To ensure your shopping journey remains smooth and enjoyable, we kindly present our shipping policies below.
Order Processing Time
Order processing refers to the period from the moment you place your order to when it is handed over to the delivery carrier.
Processing Time: 7–15 business days
Shipping Cost & Delivery Time
| Country | Estimated Delivery Time | Shipping Cost | Courier |
|---|---|---|---|
| United States, Canada | 7–12 business days | Standard Shipping: $16.99 | UPS, USPS, etc. |
| 5–7 business days | Expedited Shipping: $29.99 | DHL, FedEx, etc. | |
| Ireland, United Kingdom | 7–12 business days | Standard Shipping: $24.99 | Royal Mail, DPD, etc. |
| 5–7 business days | Expedited Shipping: $39.99 | DHL, UPS, etc. |
Total Delivery Time = Processing Time + Shipping Time, depending on your destination.
Shipping Locations
We currently ship exclusively to the United States, Canada, the United Kingdom, and Ireland.
Please note:
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We do not ship to PO BOX or APO/FPO addresses.
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Shipping to other countries is not supported at this time.
Order Tracking
Once your order is shipped, you will receive an email containing your tracking number.
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Tracking numbers typically activate within 24 hours.
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During peak seasons (holidays, sales events, etc.), updates may require 48–72 hours to appear.
If you experience any issues tracking your package, please contact us—we will provide assistance within 48 hours.
Delivery Delays
If your delivery time exceeds expectations, please contact us at service@ryanth.com.
We will promptly coordinate with the carrier to investigate and resolve the issue.
Your patience and understanding are sincerely appreciated.
Customs
In rare situations, customs fees may be applied by your local authorities.
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These charges are set by your government, not by Ryanth.
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Customers are responsible for any customs duties, tariffs, or taxes.
For further details, please reach out to your local customs office.
Sales Tax
We do not charge sales tax on orders.
Contact Us
If you have any questions regarding our Shipping Policy, please feel free to reach out:
Email: service@ryanth.com
Telephone: +86 182 1490 0328
Address: Room 608, Building 6 1599 Suzhan Road, Suzhou, Jiangsu 215008, China
Working Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC+8)